A simple day of initial set-up cover to the implementation of workshops involving CEO to Adviser,... Telemetris offers multiple support levels.
1 day to several weeks !
The implementation of performance monitoring tools in general and of Quality Management in particular often requires a questioning method of managing a contact center.
Depending on your maturity level, Telemetris may assist you in your thinking.
Our teams of consultants, all from strategic positions in contact center, have both solid technical skills and an excellent knowledge of the organizational issues for Customers Services and Call Centres.
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 Quality Management Workshop
4 workshops
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7 weeks
+
1 demo application
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Quality Management Charter
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