A software publisher, specialised in customer relationship management.
ÂIn the field of software publishing, computing is often considered to be a technical and functional dimension that does not correspond directly to the customs field.
Market solutions require considerable investments in hardware and need long implementations with costly development with a heavy impact on the computer department [DSIT].
Since 2004 Telemetris has chosen to reverse this principle and propose to make available a technology solution tailored directly to users. Our tools integration is very smooth. They are little time-consuming human resources and operational very quickly.
Specializes in publishing software for monitoring performance for customer relationship centers, Telemetris offers a full range of applications for managers and supervisors.
The whole R&D department is intern to our company and is based in France... in permanent contact with commerce and marketing services to comply as closely as possible to the customer's needs.
Steadily growing share of our customers and our turnovers, we are investing over 30% in our R&D in order to lawfully market new solutions and features..
Telelmtris in 3 pointsÂ
Our goal
offer software that enable better and more easily perform complex business processes in customer relationship.
Our expertise
deploy offers with rapid return on investment.
Our mission
search for deposits of progress to establish sustainable productivity without changing the corporate culture. Â
Our vision
companies that will stand out will be those that offer better customer service holding the tools necessary to optimize dynamic process that would accelerate their commercial development.
Telemetris… is Green IT
2 main reasons
Directly, our solutions save a lot of paper. Indeed,the assessments and surveys often still made on paper are directly computerized for our customers by the supervisors and other contributors. The reports delivered automatically by email or by our interfaces are available in real time and archived. No need to print any more.
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Indirectly, under SaaS Cloud Computing our solutions are made available to our clients on shared servers.Thus less machines and less electricity are needed.To go further, Telemetris has selected only those suppliers who would implement "free cooling" solutions for their Data Center.